Research has found that over 50% of performance on the job is tied to Emotional Intelligence: self-awareness, regulating one's emotions, motivation, empathy, and having effective working relationships.
The Centre for Career Development has extensive experience in helping clients develop and enhance their Emotional Intelligence (EQ) through workshops, assessments, designing individual development plans, and coaching.
Emotional Intelligence has many different definitions:
Dr. Reuven BarOn, author of the BarOn Emotional Quotient Inventory®
defines it as...
"an array of non-cognitive capabilities, and skills that influence one's ability
to succeed in coping with environmental demands and pressures."
Daniel Goleman, author of the internationally best-selling book,
Emotional Intelligence (1995, Bantam Books), defines it as...
"abilities such as being able to motivate oneself and persist in the face of frustrations; to control impulse and delay gratification; to regulate one's
moods and keep distress from swamping the ability to think; to empathize
and to hope." (Goleman,1997)
Simply put, Emotional Intelligence (EQ) is the ability to:
- Understand what others want and need
- Understand what you want and need
- Find ways for your wants and needs to fit with those of others
- Stay calm under pressure
- Be the kind of person that others want to be around
- Use emotion to energise you for achievement
Improving Emotional Intelligence benefits organisations by:
- Creating a culture that fosters excellence and develops future leaders
- Improving managers' ability to influence and engage teams
- Improving hiring and retention
- Increasing talent retention
- Improving customer relationships
- Increasing bench strength for succession
- Increasing profitability
Using assessments of Emotional Intelligence
The Centre for Career Development can introduce the concept of Emotional Intelligence to your organisation through the use of two different assessment tools: the BarOn EQi® and the BarOn EQ-360®.
Want to learn more about Emotional Intelligence?
For general information on emotional intelligence, visit the Consortium for Research on Emotional Intelligence at: www.eiconsortium.org/
You may also be interested in Emotional Intelligence and Why it Matters
by Dr. Cary Cherniss of Rutgers University.