Essential Skills for Managers

We offer Essential Skills for Managers as a public workshop
or an inhouse customised management course.

Essential Skills for Managers Overview:

  • The role and responsibilities of being an effective manager
  • Transition smoothly from self-management to managing others
  • Manage employee expectations
  • Benefits of using a coaching style of management
  • Manage the workload and delegation
  • Motivate employees and set goals to improve performance
  • Capitalise on employees' strengths
  • Facilitate productive meetings
  • How different communication styles can influence employees
  • Handle poor performers
  • Conduct an effective performance appraisal
  • Give and receive effective feedback
  • Approaches to conflict management
  • Coach staff as a management tool
  • Create a personalised management development plan

Who will benefit?

  • New supervisors, new managers, or more experienced managers
    with little or no formal training in management skills
  • Staff looking to progress into a management position