What Great Managers Do Differently

We offer What Great Managers Do Differently as an
inhouse customised program.

According to Curt Coffman and Marcus Buckingham, the authors of
First, Break All the Rules: What the World's Greatest Managers Do Differently (Simon & Schuster, 1999), great managers reject conventional wisdom in four core areas of managing people: selecting for talent, setting expectations, motivation, and development. Above all, a great manager knows how to capitalise on staff members' strengths and unique abilities and how to build a stronger team.

Overview:

• Hire people whose talents will improve how a job is done
• Boost your staff's engagement levels by setting the right expectations and establishing the right outcomes
• Discover what motivates your staff to excel by asking the right questions, pushing the right triggers, and becoming aware of their learning styles
• Learn to focus on your staff's strengths and work around
  their weaknesses
• Improve performance by finding the right job fit for an individual's talent
• Competently and confidently deliver performance appraisals
• Retain your best performers

Who will benefit?

• Managers at all levels responsible for the daily management of people

• Home
• Workshops
  • Coaching Skills for Managers
  • Conducting an Effective Performance Appraisal (1/2 day)
  • Dealing with Difficult People (1/2 day)
  • Effective Delegation Skills (1/2 day)
  • Effective Time Management
  • Effective Time Management (1/2 Day)
  • Effective Workplace Communication
  • Effective Workplace Communication using the Everything DiSC Workplace Profile
  • Essential Skills for Managers
    (2 days)
  • Influencing for Results (1/2 day)
  • Interview & Hire the Best (1/2 day)
  • Interviewing Skills for Selection Panels (1/2 day)
  • Introduction to Emotional Intelligence in the Workplace (1/2 day)
  • Lead & Manage Your Team Through Change Workshop
  • Manage Your Career Development
  • Managing Stress (1/2 Day)
  • Managing Up (1/2 Day)
  • Positive Assertiveness (1/2 day)
  • Prepare for Leadership: Inspire, Influence, and Achieve Results
    (2 days)
  • Sharpen Your Business Writing Skills
  • Team Development Using the
    Myers Briggs Type Indicator (MBTI)
  • Think on Your Feet® (2 days)
  • Working with Emotional Intelligence
• Lunch and Learn Series
• Services
  • Leadership
  • Management
  • Performance Management
  • Emotional Intelligence
  • Myers Briggs Type Indicator (MBTI®) and Team Development
  • Coaching
  • Career Development
  • Change Management
• Assessment Tools
• Resources
  • Recommended Reading
  • Tip Sheets
  • Useful Links
• About Us
• Contact