Workshops

Coaching Skills for Managers

One of the key qualities of being an effective manager or supervisor is the ability to coach effectively. It involves deliberate and specific activities that are designed to help people develop their skills by learning on the job. As an effective manager or supervisor, you need to know when and how to apply these skills.

In this 1-day hands-on interactive workshop, you will learn how to successfully coach your staff using various tools and techniques so you can help individuals and teams move to higher levels of performance.

Who should attend:

• Line managers, team leaders, and supervisors that want to get the best out of their people

Learning Objectives:

• The role of the manager and why a good manager is a good coach
• Build a climate of trust when coaching
• Learn interpersonal skills required for coaching: empathic listening, questioning, and giving effective feedback
• Identify coaching opportunities with staff
• Appreciate individual learning styles and needs
• Use a simple and effective model when coaching
• Identify and present performance gaps to employees
• Set and communicate appropriate goals and expectations
  when coaching employees
• Handle difficult situations with confidence
• Provide positive and constructive feedback in a way that
  motivates and leads to positive change
• Coaching skills practice

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Conducting an Effective Performance Appraisal (1/2 day)

Many managers are concerned about how best to conduct appraisals and link them to development plans and future training. Being responsible for your staff's performance, you must be ready, willing, and able to set and communicate clear expectations and provide support to achieve them.

This half-day workshop (8.45 a.m.-12.30 p.m.) will cover the fundamentals of conducting an effective performance appraisal. You will learn how to prepare for the performance appraisal, conduct the appraisal meeting, and monitor and follow up on performance.

Who should attend:

• Managers, Team Leaders, and Supervisors who carry out staff appraisals or prepare Individual Development Plans for their staff

Learning Objectives:

• The importance of planning, preparing, and structuring the
  performance appraisal
• Employee preparation for the appraisal - set the right expectations
• Learn how to listen, question and give clear and specific feedback
• Review performance objectives so you can provide specific feedback describing the gap between expected and actual performance
• Define areas for development and set clear performance objectives
• Avoid common pitfalls when conducting the appraisal
• Handle performance problems and sensitive issues effectively
• Create Individual Development Plans with your staff
• Monitor and review progress of objectives and development plans
  between review meetings
• Develop your feedback skills to motivate staff between appraisal meetings

Click the start date below to register online

Early bird rate: $340.00 + GST; otherwise $390.00 + GST

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Dealing with Difficult People (1/2 day)

At one time or another, everyone has to deal with difficult people. They often include the complainers, the know-it-alls, the passives, the dictators, the Yes people, and the No people. Knowing how to deal with these people will allow you to approach your work with more enjoyment and your colleagues with greater confidence.

This half-day workshop (8.45 a.m.-12.30 p.m.) presents useful techniques that help all employees "keep their cool" in a wide variety of difficult situations. It outlines the successful elements of dealing with difficult situations and difficult people of all types - whether they are customers or colleagues.

Who should attend:

• Anyone who feels that their response to working with difficult people
  could be improved.

Learning Objectives:

• Gain insight into why people can become difficult
• Identify ten major types of difficult behaviours
• Distinguish between passive, aggressive, and assertive behaviour and develop specific strategies to manage this behaviour
• Pre-empt challenging situations and avoid escalating them further
• Develop assertive communication skills designed to improve your delivery of bad and unpleasant news
• Learn the importance of non-verbal communication
• Use words that make a difference
• Deal with emotions and feelings
• Learn how to give and receive criticism and deal with unfair or unwarranted criticism
• Make people you deal with your partners in finding a satisfying solution
• Be less of a target with difficult people

Click the start date below to register online

Early bird rate: $340.00 + GST; otherwise $390.00 + GST

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Effective Delegation Skills (1/2 day)

Effective delegation saves you time, develops and motivates your staff, and creates greater teamwork. Poor delegation results in underperformance, job dissatisfaction, and stress.

This half-day workshop (8.45 a.m.-12.30 p.m.) will give you the practical tools you can use to plan what to delegate, to whom, and how to delegate effectively resulting in effective task and project completion.

Who should attend:

• Managers
• Team Leaders and Supervisors who want to improve their time management and productivity by delegating
• Staff who have recently transitioned into a management/supervisory role
• Anyone who would like to improve their delegation skills at work
• Employees on the 'receiving end' of delegation.

Learning Objectives:

• The role of delegation in developing employees and increasing your effectiveness as a manager/supervisor/team leader
• Effective versus ineffective delegation
• Identify appropriate tasks and people when delegating
• Manage the delegation process and balance tasks between the team
• Responsibilities that can be delegated and those that cannot
• Strategies for overcoming reluctance to delegate
• Handle employee resistance to delegation
• Monitor progress without micromanaging
• Establish the right feedback channels when delegating

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Effective Time Management

• Are you struggling to cope with unread or unanswered e-mails?
• Do projects frequently take longer than you anticipated?
• Do your high standards make it tough for you to let go of a project?
• Do constant interruptions make it hard for you to get anything done?
• Do you have trouble saying no to requests even when you don't have time to do what is being asked of you?

• Any employee who wants to improve performance by managing their time more effectively

• Identify time wasters and non-essential tasks and learn how to control them instead of being controlled.
• Break the "procrastination cycle".
• Identify and set workload priorities including scheduling time for maintenance tasks.
• Improve your ability to focus on high priority tasks and understand the difference between "vital" and "urgent".
• Create your personal "time management system".
• Establish short, medium, and long term goals.
• Successfully manage telephone and email time.
• Keep meetings short and to the point.
• Manage interruptions and learn the art of delegation.

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Effective Time Management (1/2 Day)

• Do you feel stressed out and pressed for time more often than not?
• Are you drowning in unread or unanswered e-mails?
• Do projects frequently take longer than you anticipated?
• Do your high standards make it tough for you to let go of a project?
• Do constant interruptions make it hard for you to get anything done?
• Do you have trouble saying no to requests even when you don't have time to do what is being asked of you?

• Any employee who wants to improve performance by managing their time more effectively

Learning Objectives:

• Your approach to time management: Identify time wasters and non-essential tasks and learn how to control them instead of being controlled
• Identify set and manage workload priorities
• Improve your ability to focus on high priority tasks and understand the difference between "vital" and "urgent"
• Handling email overload
• Manage interruptions
• Create your personal "time management system"

Click the start date below to register online

Early bird rate: $340.00 + GST; otherwise $390.00 + GST

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Effective Workplace Communication

Effective communication is so important for organisational success; not only for managers, but also for their employees. When all members of a team, department, or organisation are able to communicate well with each other and with people outside their group, they are much more likely to perform.

This 1-day workshop will provide you with the tools to understand your personal behavioural style and become a more confident communicator and build better workplace relationships.

Who should attend:

• Any person who wants to maximise their positive impact on others through effective communication and interpersonal skills

Learning Objectives:

• Recognise, understand, and appreciate other's communication styles
• Adapt your communication style to build understanding and cooperation
• How perception and image can impact others' opinion of you and your job performance
• Increase your self-awareness by managing your own responses to challenging situations
• Roadblocks to effective communication and how to overcome them
• Develop empathic listening and effective questioning skills
• Give positive feedback to improve performance and encourage motivation
• Receive feedback and use it to improve your performance
• Be assertive without being intimidating
• How to have a 'courageous' conversation with others

Click the start date below to register online

Early bird rate: $545.00 + GST; otherwise $645.00 + GST

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Effective Workplace Communication using the Everything DiSC Workplace Profile

Effective communication is so important for organisational success; not only for managers, but also for their employees

When all members of a team, department, or organisation are able to communicate well with each other and with people outside their group, they are much more likely to perform.

This 1-day workshop will provide you with the tools to understand your personal behavioural style and become a more confident communicator and build better workplace relationships.

Who should attend:

• Any person who wants to maximise their positive impact on others through effective communication and interpersonal skills

Learning Objectives:

• Understand your DiSC behavioural style and how it affects the way you communicate with others
• Recognise, understand, and appreciate other's communication styles
• Adapt your communication style to build understanding and cooperation
• How perception and image can impact others' opinion of you and your job performance
• Increase your self-awareness by managing your own responses to challenging situations
• Roadblocks to effective communication and how to overcome them
• Develop empathic listening and effective questioning skills
• Give positive feedback to improve performance and encourage motivation
• Receive feedback and use it to improve your performance
• Be assertive without being intimidating

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Essential Skills for Managers
(2 days)

If you are a manager or team leader, it's likely you got that role because you were an excellent individual contributor. Now, as a manager, your role has expanded.

Managing your individual process and workload is not enough. Instead success is measured by how well you motivate your team, manage change, deal with difficult people, manage performance, and coach and
develop your team.

This 2-day highly interactive hands-on workshop will give you an in-depth learning experience to build the practical management skills necessary for
job success. You will gain a deeper understanding of your role within the organisation and learn to adapt your leadership style to meet your
team's needs.

Who should attend:

• New supervisors, new managers, or more experienced managers
  with little or no formal training in management skills
• Staff looking to progress into a management position
• Entrepreneurs or business owners who want to enhance their management skills

Learning Objectives:

• Define your role and responsibilities as a manager
• Understand yourself better in order to manage your staff more effectively
• Adapt your management and personal style to meet the needs of individual team members
• Help staff to solve problems and make better decision
• Motivate staff to achieve objectives
• Delegate with confidence to increase productivity and motivation
• Assess employee performance and give constructive feedback
• Manage conflict situations with confidence
• Plan and manage multiple priorities
• Use coaching techniques to maximise staff performance

Click the start date below to register online

Early bird rate: $1,025.00 + GST; otherwise $1,135.00 + GST

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Influencing for Results (1/2 day)

Would you like to influence your manager, colleagues, employees, customers, vendors, or suppliers more effectively?

Whether you need to influence them to agree with your ideas, make and keep commitments, help you complete a task, or work in a team, your success depends on your ability to use your persuading and influencing skills.

This half-day workshop (8.45 a.m.-12.30 p.m.) provides the proven techniques for persuading, influencing, and motivating others. Participants learn the use of 'power language', how to exercise influence, and how attention to our verbal patterns helps us alter the balance of power.

Who should attend:

• Any person in an organisation or business, at any level, who has to influence managers
• Other staff, clients, or customers to sharpen their communication and interpersonal skills to influence, generate results, and enhance leadership ability

Learning Objectives:

• Understand influencing styles and the uses of persuasion
• Techniques to communicate and present information in a more persuasive manner
• Understand others so you can persuade, influence and make an impact
• Manage difficult situations more confidently
• Develop more effective working relationships through influence
• Apply positive influence behaviour to specific work situations

Click the start date below to register online

Early bird rate: $340.00 + GST; otherwise $390.00 + GST

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Interview & Hire the Best (1/2 day)

Interview & Hire the Best is a half-day interactive workshop (8.45 a.m.-12.30 p.m.) that teaches you how to develop or improve your interviewing skills.

You will learn practical interview techniques to avoid problems and
streamline the process in order to successfully hire the best.

Who should attend:

• Technical and non-technical managers
• Supervisors
• Team leaders
• Human resource professionals
• Anyone with little or no training in interviewing and selecting employees

Learning Objectives:

• Identify the skills, behaviours, and attitudes needed for the position
• Plan and prepare for the interview
• Develop and ask effective targeted questions to select the
  best candidate
• "Hands-on" interviewing practice (role playing) while receiving
  coaching on interviewing techniques
• Focus on factors and information necessary to assess the
  candidate's skills, background, personality, and cultural fit
• Handle challenging candidates
• Identify and objectively assess candidate flaws
• Conduct effective reference checks
• Evaluate and hire the best candidate

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Interviewing Skills for Selection Panels (1/2 day)

Interviewing Skills for Selection Panels is a half-day interactive workshop (8.45 a.m.-12.30 p.m.) that teaches you how to develop or improve your interviewing skills.

You will learn practical behavioural interview techniques to avoid problems and streamline the process in order to successfully select the best candidate.

Who should attend:

• Anyone who sits on a selection panel and would like to improve their interviewing skills
• Anyone who is new to sitting on selection panels or is likely to sit on one in the future

Learning Objectives:

• Identify the skills, behaviours, and attitudes needed for the position
• Plan and prepare for the interview
• Develop and ask effective targeted questions to assess the criteria using non-discriminatory techniques
• "Hands-on" interviewing practice (role playing) while being coaching on interviewing techniques
• Focus on factors and information necessary to assess the candidate's skills, background, personality, and cultural fit
• Handle challenging candidates
• Objectively and fairly assess candidate flaws
• Conduct effective reference checks
• Evaluate and select the best candidate

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Introduction to Emotional Intelligence in the Workplace (1/2 day)

People with high Emotional Intelligence (EQ) can manage their emotions, communicate effectively with others, manage change well and solve problems. They also have empathy, remain optimistic and are skilled at influencing and persuading others.

This half-day workshop (8.45 a.m.-12.30 p.m.) exposes participants to the fundamentals of Emotional Intelligence and how to apply the EQ competencies to specific workplace situations.

Who should attend:

• Anyone in any job function and at any level who is interested in understanding how emotional intelligence can improve their performance and productivity, personally and professionally.

Learning Objectives:

• Emotional Intelligence explained in plain English
• Understanding of the 5 core competencies of Emotional Intelligence: self-awareness, self-regulation, motivation, empathy, and interpersonal skills and what this means in practical terms
• Practical tips on how to use these competencies to improve self-awareness, communication, relationships, and problem solving

Click the start date below to register online

Early bird rate: $340.00 + GST; otherwise $390.00 + GST

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Lead & Manage Your Team Through Change Workshop

In order to thrive and survive in today's organisations, individuals must be ready to embrace and handle change. Often change is met with resistance because employees lack experience and understanding in how to deal with change.

This 1-day hands-on change management workshop is for managers, supervisors, and team leaders who want to understand the nature of change and learn how to guide their staff through the emotional and intellectual process inherent in organisational change.

Participants will also learn to better understand the responses of their staff, develop strategies to manage and lead change, deal with staff resistance, and overcome ambivalence.

Who should attend:

• Managers, team leaders, supervisors who lead and/or implement various types of changes in their organisation as well as those who want to broaden their current change management skills.

Learning Objectives:

• Gain insight into the organisational impact of change and its effect on employee performance
• Understand the cycles of change and the roles different people play in the process
• The importance of effective communication during a change process
• Recognise and adapt to the emotional cycles associated with change
• Establish staff commitment to change objectives
• Develop a plan for guiding staff through each phase of the change process
• Provide support and encouragement to staff during change
• Encourage employees to take responsibility for and ownership of the change process
• Understand and manage resistance to change
• Techniques for strengthening resilience in staff during a change process

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Manage Your Career Development

Managing a career amidst the change and uncertainty of today's workplace presents a unique set of career development challenges.

This 1-day workshop will help participants realistically assess their career situation and acquire the tools necessary to assume greater control over their careers.

You will learn the tools to be able to clarify your career strengths, identify transferable skills, explore career options either within your organisation or externally, understand how to effectively market yourself, and develop a career action plan.

Who should attend:

• Any person who wants to better manage their career, change career direction, and/or grow their career
• Managers, team leaders, or supervisors who want to better help
  staff with their career development

Learning Objectives:

• Understand the forces affecting careers today and their implications
  for career self-management
• Understand the new organisational realities and their implications for
  the skills, abilities, and competencies you will need to be effective and ensure employability
• Gain knowledge of the career planning process
• Identify and increase awareness of your personal style, values, skills,
  and interests and how these impact career planning
• Use the results of self-assessment to better manage and plan your career and take a more pro-active approach to your career development
• Identify on-the-job vs. off-the-job development
• Get and use feedback to enhance your career development
• Develop a professional network to benchmark skills, be aware of opportunities, and increase awareness of recent developments in
  your field of expertise
• Develop an action plan to achieve your career goals
• Learn how to effectively market yourself

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Managing Stress (1/2 Day)

Managing Stress is a half-day workshop (8.45 a.m.-12.30 p.m.) which takes a positive approach to stress management. It shows you how to toughen up to stress and how to see it as an opportunity for personal growth and development and not a threat.

The workshop explains stress and its effects on the mind and body. It gives simple, practical strategies that you can use to cope with personal and workplace stress.

Who should attend:

• Anyone who wants to learn effective techniques for managing day to day stress especially in the workplace.

Learning Objectives:

• Understand what stress is and the impact on attitude to work
• The physiological consequences of stress
• Identifying stress triggers
• Stress and the Body's Immune System
• Change and Stress
• Control your attitude to stress
• How to become psychologically assertive
• Stress Boomerangs: The stress we transmit comes back to stress us
• Increase productivity by better managing stress

Click the start date below to register online

Early bird rate: $340.00 + GST; otherwise $390.00 + GST

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Managing Up (1/2 Day)

Managing up is a conscious approach to effectively working with your manager towards goals that are important to both of you. It is also about learning when certain styles are not effective and how to adapt them to suit the situation.

Through managing up, you build a productive working relationship with your Manager/s and develop a way to use the complementary strengths of you and your Manager/s to deliver value to the relationship, team and the organisation.

Who should attend:

• Anyone looking to strengthen their relationship with their manager/s and create a more positive work environment with superiors.

Learning Objectives:

• Understand the benefit of managing up as both a manager and an employee
• What behaviours Managers do/don't want in their employees
• Identify your Managers' style, priorities, strengths and weaknesses
• Know when and how to adapt your style to their style
• Use behavioural and communication styles to effectively navigate the manager/managed relationship
• Provide unsolicited feedback to your Manager: it's about timing, permission, specifics
• Learn to ask for feedback
• Tips for managing the difficult or challenging boss

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Positive Assertiveness (1/2 day)

Assertiveness is one of the most important skills that you can have in your everyday communications at work especially when delegating, attending meetings, negotiating, motivating your staff, selling, leading, and managing conflict.

In this highly interactive half-day workshop (8.45 a.m.-12.30 p.m.), you will learn a range of step-by-step techniques to increase your ability to communicate assertively in challenging situations so you will feel better about yourself and your self-control in everyday situations.

Who should attend:

• Managers
• Team leaders
• Supervisors
• People who feel they could achieve greater results if they were
  more assertive and confident

Learning Objectives:

• Understand the role that positive assertiveness plays in interpersonal communication
• Assess your comfort level of assertiveness
• Understand the principles of assertive behaviour
• Stop letting situations and emotional responses control you
• Use simple assertive verbal and nonverbal communication techniques and develop assertive body language
• Practice assertive behaviour in different situations
• Communicate your needs by asking for what you want without being controlling
• Apply simple assertiveness techniques to problem situations
• Say "No" or express disagreement with confidence

Click the start date below to register online

Early bird rate: $340.00 + GST; otherwise $390.00 + GST

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Prepare for Leadership: Inspire, Influence, and Achieve Results
(2 days)

Many traits combine to make you a leader including understanding the context in which you are leading and knowing your own strengths, weaknesses, emotions, needs, and drives. To be effective, you need a clear vision of the results you want to achieve, the environment you want to create, and the relationships you want to build and sustain.

This interactive 2-day leadership training workshop provides a foundation for participants to learn the essentials of effective leadership, focusing on self-awareness, growth, working relationships, influencing skills,
and how to inspire the best performance from your staff.

Who should attend:

• Managers recently promoted to a leadership role
• Upper and mid-level managers responsible for managing
  others' performance that want to develop leadership skills
• Anyone who wants to become a leader or be more effective
  at leading others

Learning Objectives:

• Use this leadership workshop to move from management
  to leadership
• Think and act like a leader
• Align your goals to your organisation's key challenges
• Develop an authentic leadership style based on your unique strengths, abilities, and values
• Understand how leadership styles affect team members and how to adjust your style to inspire others to willingly and enthusiastically
  follow your lead
• Establish a climate of greater collaboration, trust, and honesty
  within your department
• Build and maintain productive relationships
• Effectively use the executive leadership skills of decision making, coaching, delegation, and motivation
• Set and monitor goals for your team
• Empower your team to take on more responsibility
• Create successful strategies to manage conflict
• Successfully introduce change
• Create your personalised leadership plan

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Sharpen Your Business Writing Skills

Would you like to feel more confident preparing written documents?
Almost all professionals spend 15-20% of their time writing business correspondence, whether formal or informal, paper, or electronic.

This 1-day workshop will help you convey your ideas and information clearly and precisely in proposals, emails, memos, letters, and reports. You will learn to assess the effectiveness of your writing, pinpoint strengths and areas for improvement, and tailor your writing for audience appeal.

Who should attend:

• Business professionals at all levels who want to improve their business writing skills

Learning objectives:

• Identify good writing
• Organise your documents for effectiveness and with the reader
  in mind
• Use a writing style that is both professional and clear
• Using clear, concise, and persuasive language
• Edit your writing for clarity and ease of reading
• Make writing tasks easier by approaching them systematically
• Avoid grammatical errors and credibility breakers
• Use the best structure for your content
• Produce effective emails
• Become more confident preparing written documents

Click the start date below to register online

Early bird rate: $545.00 + GST; otherwise $645.00 + GST

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Team Development Using the
Myers Briggs Type Indicator (MBTI)

High-functioning teams exhibit accountability, purpose, cohesiveness, and collaboration and, more often than not, produce first-rate results. They are created by skilled managers and leaders who know how to motivate, inspire, and guide their people to success.

In this 1-day team building workshop, you will learn how to apply the MBTI® to teamwork and to know which personalities are most likely to contribute to team success. You will also learn to improve communication, manage team conflict, gain an appreciation of differences, and capitalise on team
member strengths.

The MBTI® instrument will be administered online before the workshop starts so your results can be reviewed during the MBTI® workshop.

Who should attend:

• Managers, Supervisors, and Team Leaders responsible for leading
  a team
• Team members who want to develop competencies, tools, and techniques to enhance team performance

Learning Objectives:

• Characteristics and competencies of a high performance team
• Apply MBTI® preferences to team work
• Understand how teams form and how they work together over time
• Effective leadership behaviour at each stage of team development
• Mobilise team participation, build consensus, reduce conflict,
  and move past stumbling blocks that can prevent a group from
  reaching peak performance
• Manage team type imbalances
• Help teams solve problems and make decisions
• Capitalise on the individual skills and communication style of
  each team member
• Use type awareness to communicate more effectively

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Think on Your Feet® (2 days)

Working with ideas means not just 'having' ideas, but also presenting, discussing, and explaining them. Successfully 'getting ideas across' demands clarity, brevity, and impact whether by phone, 1-on-1, group meetings, presentations, email, voicemail, or across language barriers.

Think on Your Feet® is a 2-day workshop which teaches these skills to
anyone concerned with effective communications.

The Think on Your Feet® approach emphasises structured communication to present ideas in ways that will be easily understood and remembered.
Whether you are addressing 1 person or 50 people, Think on Your Feet® provides the techniques to zero-in on issues, organise ideas, and speed up preparation and response time.

Who should attend:

• Think on Your Feet® is designed for anyone who wants to improve their impromptu verbal communication skills including: managers and senior executives, technical specialists, sales and marketing professionals, financial analysts, lawyers, accountants, public affairs experts, consultants, and other professionals.

Learning Objectives:

• Structure ideas simply and persuasively
• Answer questions on-the-spot
• Get ideas across at a meeting
• Explain complex information clearly
• Sell a product or service
• Identify listener interests and concerns
• Organise thoughts while talking
• Use bridging strategies to clarify questions
• Diffuse emotional issues, and buy time
• Deal with tough questions and objections
• Turn nervousness into energy

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Working with Emotional Intelligence

Recent studies indicate that understanding and increasing Emotional
Intelligence (EI or EQ) is essential to workplace effectiveness, leadership potential, and career success.

This valuable 1-day Emotional Intelligence workshop provides an understanding of the 5 core emotional competencies of EI:
self-awareness, self-regulation, motivation, empathy, and interpersonal
skills and how to apply them to specific workplace situations.

You will learn how to increase your self awareness, monitor and adapt
your emotions at work, and create an atmosphere to improve EI.

The workshop includes a personal Emotional Intelligence Assessment,
the BarOn EQ-I, developed by Dr Reuven BarOn, and used to test over
85,000 individuals worldwide. Participants will receive a confidential
Emotional Intelligence Report.

Measuring Emotional Intelligence provides scores in the following areas:

• Intrapersonal - self-awareness and awareness of one's own emotions
• Interpersonal - empathy toward others and how people relate to
  one another
• Adaptability - flexibility and openness to new ideas
• Stress management - stress tolerance and impulse control
• General mood - optimism and happiness

• Human Resources professionals
• Leaders
• Managers
• Staff with an interest in developing their own Emotional Intelligence
  and who want to use EI programs to better understand and manage their emotions in the workplace

Learning Objectives:

• Understand your own EI ability and how it affects your
  performance at work
• Case studies of high and low EI in the workplace
• Examine your workplace challenges and develop EI solutions
• Monitor and adapt your emotions and behaviour at work
• Positively influence the emotions and motivations of others
• Develop Emotionally Intelligent teams using EI coaching
• Use EI training to better manage conflict situations
• Create an EI development plan

Click the start date below to register online

Early bird rate: $645.00 + GST; otherwise $745.00 + GST

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Workshops

All CFCD facilitators have extensive experience in learning and development,line management, human resources development, and coaching.

• CFCD public workshops run from 9:00am - 4:30pm for a full day and 9:00am - 12:30pm for a half day.
• All workshop costs include facilitation, refreshments, and a workbook.
• Lunch is also provided for all full-day workshops.
• The early bird discount expires 3 weeks before a workshop starts.
• Discounts are available for multiple bookings.
• The maximum number of participants per workshop is 15.

Workshop Times

Full-day workshops: 8:45am - 4:30pm
Half-day workshops: 8:45am - 12:30pm

Sydney Venue

Macquarie Graduate School of Management
Level 6, 51 Pitt Street, Sydney NSW

Melbourne Venue

Victoria University
Faculty of Business and Law
Executive Training Unit
Level 11, 300 Flinders Street
Melbourne VIC

Canberra Venue

University of Canberra Innovation Centre
Building 22, University Drive South
Bruce ACT