Essential Skills for Managers
(2 days)
If you are a manager or team leader, it's likely you got that role because you were an excellent individual contributor. Now, as a manager, your role has expanded.
Managing your individual process and workload is not enough. Instead success is measured by how well you motivate your team, manage change, deal with difficult people, manage performance, and coach and
develop your team.
This 2-day highly interactive hands-on workshop will give you an in-depth learning experience to build the practical management skills necessary for
job success. You will gain a deeper understanding of your role within the organisation and learn to adapt your leadership style to meet your
team's needs.
Who should attend:
- New supervisors, new managers, or more experienced managers
with little or no formal training in management skills - Staff looking to progress into a management position
- Entrepreneurs or business owners who want to enhance their management skills
Cost:
Early bird rate: $1,025.00 + GST; otherwise $1,135.00 + GST
Learning Objectives:
- Define your role and responsibilities as a manager
- Understand yourself better in order to manage your staff more effectively
- Adapt your management and personal style to meet the needs of individual team members
- Help staff to solve problems and make better decision
- Motivate staff to achieve objectives
- Delegate with confidence to increase productivity and motivation
- Assess employee performance and give constructive feedback
- Manage conflict situations with confidence
- Plan and manage multiple priorities
- Use coaching techniques to maximise staff performance