Coaching Skills for Managers
One of the key qualities of being an effective manager or supervisor is the ability to coach effectively. It involves deliberate and specific activities that are designed to help people develop their skills by learning on the job. As an effective manager or supervisor, you need to know when and how to apply these skills.
In this 1-day hands-on interactive workshop, you will learn how to successfully coach your staff using various tools and techniques so you can help individuals and teams move to higher levels of performance.
Who should attend:
- Line managers, team leaders, and supervisors that want to get the best out of their people
CURRENTLY ONLY AVAILABLE IN-HOUSE
Learning Objectives:
- The role of the manager and why a good manager is a good coach
- Build a climate of trust when coaching
- Learn interpersonal skills required for coaching: empathic listening, questioning, and giving effective feedback
- Identify coaching opportunities with staff
- Appreciate individual learning styles and needs
- Use a simple and effective model when coaching
- Identify and present performance gaps to employees
- Set and communicate appropriate goals and expectations when coaching employees
- Handle difficult situations with confidence
- Provide positive and constructive feedback in a way that motivates and leads to positive change
- Coaching skills practice