Introduction to Emotional Intelligence in the Workplace (1/2 Day)

People with high Emotional Intelligence (EQ) can manage their emotions, communicate effectively with others, manage change well and solve problems. They also have empathy, remain optimistic and are skilled at influencing and persuading others.

This half-day workshop (8.45 a.m.-12.30 p.m.) exposes participants to the fundamentals of Emotional Intelligence and how to apply the EQ competencies to specific workplace situations.

Who should attend:

  • Anyone in any job function and at any level who is interested in understanding how emotional intelligence can improve their performance and productivity, personally and professionally.

CURRENTLY ONLY AVAILABLE IN-HOUSE

Learning Objectives:

  • Emotional Intelligence explained in plain English
  • Understanding of the 5 core competencies of Emotional Intelligence: self-awareness, self-regulation, motivation, empathy, and interpersonal skills and what this means in practical terms
  • Practical tips on how to use these competencies to improve self-awareness, communication, relationships, and problem solving