Archive for the "Workplace Conversations" Category

Time Magazine published an interesting article about the benefits of crying at work.  This article got our attention as one of the questions we often get asked in our Difficult Conversations programs is “how do you handle it when an employee cries?” Research conducted by Anne Kreamer for her 2011 book called It’s Always Personal: Navigating Emotion in […]

No matter what your role is in your organisation, at some stage you are likely to be in a position to have a difficult conversation with a manager, peer, client, customer or colleague. Recently I asked a client who is struggling with a poorly performing member of his staff, why he hadn’t spoken to the […]

Confident young girls may be seen as “bossy” or “pushy” while male peers who act the same way are praised as “outgoing” or “authoritative”. This is one of the central ideas of Sheryl Sandberg’s new book, Lean In: Women, Work and the Will to Lead, which highlights the ways in which women are often socialised […]