Archive for the "Workplace Conversations" Category

Seth Godin, in his recent blog Burning Bridges, talks about people who in their quest to achieve their goals, can burn bridges along the way which not only damages their relationships but also their reputation.   How can managers build or repair bridges with their staff? Be approachable and encourage your staff to be open and […]

How you engage upfront with your employees prior to the performance appraisal can determine how well the conversation will flow. We have seen in our work when preparing managers on how to conduct an effective performance appraisal that the managers who take the performance review process seriously and engage early with their staff have more […]

Because many managers see performance appraisals as boring, and tick-the-box, or a tedious organisational exercise, they spend little to no time preparing for appraisal discussions. Solid preparation for the performance appraisal discussion is likely to result in greater cooperation from your staff, more open and honest communication and a greater willingness to problem-solve. We have […]

Getting promoted within your work group can be a huge challenge especially if some of your former peers believe that they are entitled to the job. Common reactions can include: Overt anger where they are openly hostile towards you Undermining you in meetings Refusing to do what you ask of them Not letting you know […]

How many of you work with a colleague who without you saying much approach you and ask you if you are OK?  They have watched you the past couple of days and have seen that you are not your usual upbeat self.  Or, your manager backs off from asking you to stay late at work […]

Emotional Intelligence (EQ) is the ability to identify, use, understand and manage emotions in a positive way.  When it comes to well-being and success in the workplace Emotional Intelligence helps us to to stay calm under pressure and understand how our behaviour positively and negatively impacts others. It also helps us anticipate the needs of […]