Blog Articles

Employee engagement works when there is a strong commitment of both an individual and team to improve their workplace according to the latest article in the Gallup Business Journal. In the article Stosh Walsh states that both managers and employees need to be involved in the action planning process.  From our experience it is often managers […]

Time Magazine published an interesting article about the benefits of crying at work.  This article got our attention as one of the questions we often get asked in our Difficult Conversations programs is “how do you handle it when an employee cries?” Research conducted by Anne Kreamer for her 2011 book called It’s Always Personal: Navigating Emotion in […]

No matter what your role is in your organisation, at some stage you are likely to be in a position to have a difficult conversation with a manager, peer, client, customer or colleague. Recently I asked a client who is struggling with a poorly performing member of his staff, why he hadn’t spoken to the […]

Confident young girls may be seen as “bossy” or “pushy” while male peers who act the same way are praised as “outgoing” or “authoritative”. This is one of the central ideas of Sheryl Sandberg’s new book, Lean In: Women, Work and the Will to Lead, which highlights the ways in which women are often socialised […]

The Best Strategy to Engage Your Team In a recent focus group, I asked the employees what type of manager feedback engages and motivates them.  Interestingly, their ideas were not time consuming, expensive or too challenging, often the excuses you hear when you ask a manager how often they give positive and meaningful feedback to […]

Employment is no longer a given – something that you achieve once and then forget about. Instead you need to consciously manage your career and build your skills throughout your working life in order to remain employable. This means staying in touch with changes in your workplace and work sector, identifying what you need to […]